FAQs
We’ve tried to answer all your questions but if you have any others don’t hesitate to get in touch!
Rabbits and Bunnies
Our children are grouped according to their age into two groups, called Bunnies and Rabbits.
Bunnies are our 2-3 year olds and Rabbits are our rising 4 year olds.
By doing this we ensure that children benefit from consistent relationships with staff and that their individual learning needs are met.
The Foundation Stage Learning Journey’s are followed, enabling children to learn through practical, fun and valuable play.
Uniform
At Bobtails all children are encouraged to wear our uniform as it makes them feel part of something special.
Our uniform consists of a Bobtails t-shirt and/or sweatshirt. Long trousers or long shorts covering their knees for when they are crawling around. Warm waterproof coat with a hood that the children can put on themselves. Robust Velcro fitted trainers for all the fun physical activities they will be taking part in (no boots, shoes, opened toed shoes/sandals or wellies).
Special Educational Needs
Bobtails provides an environment in which all children, including those with special educational needs, are supported to reach their full potential.
Justine Palmer is our designated Special Educational Needs Co-ordinator (SENCO).
We use a system of planning, implementing, monitoring, evaluating and reviewing individual support plans (ISPs) working closely with families and other external agencies to ensure a whole team approach to meeting a child's needs. Please contact Justine for an informal discussion or to arrange a visit.
Starting Pre-School
We understand that starting pre-school is a big step for both children and their families, therefore we provide you with lots of information and photographs of what they have been up to.
Snack Time
The Pre-school offers a wide range of healthy snacks and fruit we also share snack time as a whole group or using a rolling snack bar. If your child has any intolerances or allergies please let us know so we can provide an acceptable alternative.
Lunch Boxes
Lunch should be provided in a named lunch box/bag which will be stored in our fridge. The children need an additional drink in their lunch box . The setting promotes healthy eating in line with current government guidelines.
Arrival and Collection
When you arrive at Pre-school you will be asked to sign your child in and leave a contact number, this folder will always be found on the front desk. Any change of collection must always be noted here and made aware to a member of staff.
Your child will enter our settings saying goodbye to you at the door. Your child then will be encouraged to be independent in taking their coats off. Staff will be there to help and support when needed. They will then put their coats and shoes away on their pegs before washing their hands to enter the setting.
When you collect your child please remember to check their book bags for letters, and activities they have completed at school that day. Finally, you will need to sign your child out from our care in the contact book.
Prompt arrival and collection enables your child to settle into the Pre-school routine and feel secure.
Home Contact Book
For parents, we do not often see you will find a purple book in your child's book bag. This is a way of communicating with the Pre-School and for the Teachers to communicate with you.
Notice
The period of notice is one term in writing or one term’s fees in advance. Parents / carers are required to inform the pre-school of any absence by telephone on the first day of absence.
Family Workers
During your child's time at Bobtails they will have a Family worker, this member of staff will oversee your child’s personal, social and emotions needs. They will also observe, encourage and help develop your child’s learning by providing rich and interesting play opportunities.
Family workers create and maintain memory books for each of their key children which they update regularly, recording your child’s achievements. This is yours to keep and treasure after your child has graduated from Bobtails Preschool.
Government Funding and Payment
Invoices are emailed during the first two weeks of every half term.
These invoices cover a full term, which is between 10-14 weeks.
We request payment within two weeks of receiving the invoice. Payment plans can be set up. We accept Childcare vouchers and we are also registered for children to receive the current 15 hours government funding.
Our hourly rate is £7.30. Every term (3-4 months), parents are charged a consumables charge. The amount depends on how many hours your child attends our Pre-schools. Full details are given on request but for an example , if your child attended 15 hours or more the consumables termly charge would be £140.00
Our preschool is proud to support FEET funded children (Free Early Education for Two year olds). To learn more about this scheme click here or contact your health visitor.
We also have limited 30 hour funded places.
To find out more about childcare funding please visit www.childcarechoices.gov.uk
Information Sheet
Upon starting at the setting you will receive an information booklet with all current information required and forms, the following information gives you an understanding of our Pre-school.
Drinks
We provide milk or water at snack time.
They also have access to their own named water bottles at all times during the session. We do encourage this to be water only.
Wellies
The children will need a pair of wellies at Pre-school because we like to use our outside area all year round, including the grass area, which can be wet or muddy. Please ensure wellies are named with a permanent pen and these do not have to be new. We have a large selection of donated wellies from previous children if you would like a pair.
Parental Involvement
We welcome all forms of parental involvement at the Pre-school. You are invited to come and join us for a morning session to see what we do and play with your child.
Also any skills you have are welcomed to, this could be cutting out for activities or taking home some toys in the holidays to play with and clean for us.
If you have some spare time though and would like to be more involved you could join our Parent Forum. This is a group of parents that meet every half term to support the Pre-school in all areas, including fundraising events.
If you have any questions on the above subjects please talk to a member of staff who will be glad to assist you.
Sickness
Fees are payable if a child is ill. In instances of prolonged illness, the Management Committee will consider each case individually.
If your child is not feeling 100% well, they should not come into Bobtails.
If your child has suffered from sickness or diarrhoea, they must not come in until they have been clear of the symptoms for 48 hours. This means 48 hours must have passed since the last incident.
If your child has developed any illness that is contagious, such as conjunctivitis, swine flu, impetigo, scarlet fever, chicken pox, etc., you must inform Bobtails immediately. If your child starts any new medication, they must not attend Bobtails for 48 hours after they have first taken it, in case they have an adverse reaction. This includes any antibiotics, injections, nasal sprays (including pre-school injections, holiday injections and flu injections/sprays) and constipation medication.
Long-term Medication – If your child takes long term medication, such as an Epi-pen or a Ventolin Inhaler, you will need to provide the pre-school with a duplicate which we can keep on the premises. You will need to complete a care plan which gives us permission to administer the medication. We will also need to get confirmation from our Insurance Company that we can administer the medication – therefore all this needs to be completed before your child starts with us at Bobtails.
Holidays
Full fees are payable if holiday is taken during term time. Please complete a notification of holiday form available from the Nursery Manager.
Jewellery Policy
For reasons of health and safety, the wearing of jewellery is not permitted at Bobtails. If you have particular reasons for your child wearing a piece of jewellery or a religious adornment, please speak to Justine Palmer, who will endeavour to work with you to establish a mutually agreeable solution.